Information We Collect
We may collect various types of information to enhance your experience at our hotel and casino property. This includes reservation and stay preferences, such as room type and special requests. We also gather account information, which may include your name, contact details, and preferences for future visits. Additionally, we collect device information to improve our services and ensure compatibility with your technology. On-site service interactions, such as dining or spa services, may also provide us with insights into your preferences and experiences. Lastly, gameplay interactions help us understand your gaming preferences and enhance your overall experience.
How We Use Your Information
Your information is used to deliver personalized hospitality services tailored to your preferences. We utilize your data to ensure safety and fair play within our casino environment. By understanding your preferences, we can enhance your stay and provide you with relevant offers and services. We may also use your information to support guest relations, addressing any concerns or feedback you may have during your visit. Our goal is to create a seamless and enjoyable experience for all our guests.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You may choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use certain features of our website. We do not use cookies to collect personally identifiable information without your consent.
Data Protection
We take data protection seriously and implement appropriate security measures to safeguard your information. Access to your personal data is restricted to authorized personnel only, and we regularly review our security practices to ensure your information remains protected. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, but we are committed to taking reasonable steps to protect your information.
Third-Party Service Providers
We may engage limited third-party service providers to assist us in delivering our services, such as analytics and security. These providers are contractually obligated to protect your information and use it solely for the purposes specified by us. We do not sell or share your personal information with third parties for their own marketing purposes. If you have any concerns about how your data is handled by these providers, please feel free to reach out to us.
Your Rights
You have rights regarding your personal information. You may request access to the information we hold about you, and you have the right to request corrections if any information is inaccurate. Additionally, you may request the deletion of your data at any time. To exercise these rights, please contact us at [email protected]. We will respond to your request in a timely manner and in accordance with applicable laws.
Updates to This Privacy Disclosure
We may update this privacy disclosure from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new privacy disclosure on our website. We encourage you to review this disclosure periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated terms.